Cancellation and refund Policy
Payass understands that sometimes plans change. This Cancellation Policy outlines general guidelines regarding order cancellations.
Cancellation Requests
We offer a 3-day return window from the date of delivery. Customers can request a return within 3 days if the product is damaged, defective, or incorrect. Approved returns must be sent back in original packaging and unused condition. Return shipping is free of cost, and once the returned product is received and inspected, the refund will be processed to the original payment method.
Processing Time
Cancellation requests will be reviewed promptly. We encourage customers to reach out quickly for the best resolution.
Customer Support
If you need to cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation. call us: +91 80766 00322 / 92138 81771
Resolution Process
Our team will review each request on a case-by-case basis to ensure a fair resolution.
Contact Us
For further assistance, reach out to us at: Email: info@pydynamo.com